1. Account Executive/Sr. Account Executive Location: MumbaiJob Profile

• Maintaining excellent rapport with all the layers of the client organization
• Delivering accounts business targets
• Delivering on service levels as per agreement (SLA with clients)
• Identifying and developing new business opportunities within the current client portfolio
• Responsible for achieving quarterly billing and collection targets
• Responsible for collection of dues from the clients within the due time
• Responsible for adhering to ISO processes
• Getting “under the skin” of the brands that you work on and strategizing to provide relevant marketing solutions for the brands under your custody
• Understanding the target audiences through analysis of transactional and profile data.
  
• Ideating, conceptualizing and executing marketing campaigns including acquisition, activation and retention campaigns for various clients.
  
• Meticulous project management and follow-up
• Conceptualizing and creating relevant events and feel for the street campaigns of the brands you are working for
• Designing communications in print, web and mobile including executing e-mail and SMS campaigns
• Tracking response to campaigns and analyzing ROI for learning and further fine tuning
• Identifying and coordinating with external vendors and service providers including printers, event and promotion agencies, gift vendors etc
• Tracking competitor response and activity for the brands you are working for
• Being aware of and keeping track of various happenings and responses in the specific categories that you are working for
• Being commercially aware and being cost conscious to track profitability of the various tasks executed by you

Reporting to: Client Servicing Director, Direxions
Educational Qualifications: Graduate or Post Graduate
Skills Required: Excellent communication, concept driver, marketing and advertising acumen Experience (Where): Media Ad-sales Experience in a media house, with hands on digital media knowledge

2. Account DirectorLocation: DelhiJob profile

• Maintains excellent rapport with senior management personnel of the clients.
• Builds one-on-one rapport with his/her team members.
• Delivers accounts business targets.
• Delivers on service levels as per agreement (SLA with clients).
• Identifies and develops new business opportunities within the current client portfolio.
• Will be responsible for achieving quarterly billing and collection targets.
  
• Participates in professional forums.
• Will be responsible for monitoring the collection of dues from the clients.
• Will be responsible for training the team members in ISO processes.

Reporting to: COO, Direxions
Educational Qualifications: Graduation with a first class. MBA in Marketing would be an added advantage.
Skills Required: Excellent communication, concept driver, marketing & advertising acumen, excellent computer skills.
Experience: 8 - 10 years in the industry with at least 3 - 4 years of supervisory experience in client servicing departments of ad agencies/brand management role.

3. Group Account ManagerLocation: DelhiJob Profile

• Service the below-the-line marketing needs of a group of clients of the organization.
• Achieve revenue targets set for the year.
• Supervise the working of the AEs and Sr. AEs working on the account, ensuring that they deliver the results expected by the client and the organization.
• Create and track an annual marketing plan for each client and ensure that these plans are fully executed without any glitch.
• Help the AEs finalize the appropriate creative direction for client briefs and follow-up with the creative team till the final output is in line with clients’ needs/ standards.
• Track the billing and outstanding position of various clients and ensure that payments are received on time.
• Handle the clients’ marketing problems and provide innovative, cost-effective and result-oriented solutions.
• Groom and develop the AEs working under them to be effective client servicing personnel.
• Be a knowledge repository for clients’ and agency’s processes.
• Possess a thorough knowledge of clients’ customers’ profile and behaviour.

Reporting to: AD, Direxions
Educational Qualifications: Graduation with a first class. MBA in Marketing would be an added advantage.
Skills Required: Presentation, analytical, negotiation & team building skills, commercial orientation, process orientation, should have handled DM and/ or loyalty in an agency or client set-up.
Experience: 6 to 8 years in a DM/ Consultancy/ Ad agency

4. GM Operations Location: Mumbai Job Profile

The candidate will be responsible for the branch operations in Mumbai including

• Service Delivery:
• Responsible for delivery of service – ensuring smooth operations, execution and results. Focus on client SLAs and ensuring consistent and high service levels
• Enable achievement of Mumbai branch targets and drive the team to deliver, through regular tracking of billings and collections on all accounts.
• Responsible for closely monitoring delivery costs, efficiency, productivity, overheads and resource requirements and by also implementing measures to increase productivity.
• Operations:
• Setting systems & processes, optimizing processes and upgrading them when required. 
• Maintain operational standards and the efficiency of the branch by monitoring and reviewing procedures and ensuring compliance with the Quality Management System and statutory & requirements
• Resource Planning
• Monitoring/coordinating Infrastructure (Training, recruitment, tech). Ensuring necessary infrastructure is available and maintained to facilitate smooth business activity. Liaise with support functions Admin, IT to manage the same.
• People management
• Maintain and manage adequate staffing/productivity through effective recruitment, training and reviews (daily/weekly/monthly)

Building and maintaining profitable relationships with business partners & major vendors
Reporting to: COO
Educational Qualifications: MBA (specialization in Marketing / Operations) .
Skills Required:

• A strong personal drive and positive, can-do will-do attitude
• An excellent ambassador for the company who will handle him/herself in a professional manner
• Ability to oversee and anticipate the needs of a complex marketing services operations
• Fluent oral and written communications skills, and the executive poise to present formally to senior management audiences
• Refined problem-solving skills to develop practical solutions
• Team-oriented, collegial personality with sensitivity and tact
• Entrepreneurial initiative
• Resourcefulness and willingness to shoulder responsibility in an high demanding work environment

Experience (Where): Recent experience at a BPO, marketing services agency or any other service organization for at least 4 –5 years at managerial level.
Experience (Years): A total work experience of 8-12 years, with at least 4 - 5 years of managerial experience, in the areas of sales, business management, operations, service delivery etc.

5. Account SupervisorLocation: MumbaiJob Profile

• Maintaining excellent rapport with all the layers of client organization.
• Guiding a team of Account Executives.
• Handling multiple client accounts and delivery of revenue.
• Delivering accounts business targets.
• Delivering on service levels as per agreement(SLA with clients)
• Identifying and developing new business opportunities within the current client portfolio.
• Responsible for achieving quarterly billing and collection targets
• Responsible for collection of dues from the clients within the due time.

• Responsible for adhering to ISO processes.
• Getting “under the skin” of the brands that you work on and strategising to provide relevant marketing solutions for the brands under your custody
• Understanding the target audiences through analysis of transactional and profile data
• Ideating, conceptualizing and executing marketing campaigns including acquisition, activation and retention campaigns for various clients
• Meticulous project management and follow-up
• Conceptualizing and creating relevant events and feet on street campaigns for the brands you are working for
• Designing communications in print, web and mobile including executing e-mail and SMS campaigns
• Tracking response to campaigns and analyzing ROI for learning and further fine tuning
• Identifying and coordinating with external vendors and service providers including printers, event and promotion agencies, gift vendors etc.
• Tracking competitor response and activity for the brands you are working for
• Being aware of and keeping track of various happenings and responses in the specific categories that you are working for
• Being commercially aware and being cost conscious to track profitability of the various tasks executed by you

Reporting to: Client Servicing Director, Direxions
Educational Qualifications: Graduation with a first class. MBA in Marketing would be an added advantage.
Skills Required: Excellent communication, concept driver, marketing and advertising acumen
Experience (Where): Media Ad-sales Experience in a media house, with hands on digital media knowledge ; 4 years in the industry with at least a years of supervisory experience in client servicing departments of ad agencies.

6. Manager Finance & Accounts Location: MumbaiJob Profile

• Job Responsibilites: Manager Finance & Accounts
• Particulars
• Checking and approving of cash vouchers; ensure systems are in place
• Checking and approval of bank vouchers; ensure TDS
• Co authority on signing of Purchase orders
• Scrutinize inwards; check accounting entry,ensure TDs is deducted and paid
• Make finance available for payment of TDS, FBT, VAT, PF, ESIC,Service tax, profession tax
• Filing of statutory annual returns ( for pt 5 above)+ROC
• Checking costings of estimates raised
• Verifying Sales Invoices
• Checking payroll on monthly basis, calculation of income tax
• Follow up on billing, collections, open estimates
• Ledger scrutiny
• Checking and verification of MIS
• Checking & verification of Drawing Power statement
• Verification of Cash flow projections; actual cash flow
• Statutory audit and VAT audit
• Verification and submission of monthly profit & loss account
• Contract renewals & NDAs; verification up to certain extent
• Bank finance
• Preparing resolutions
• Assessments
• Maintenance of  books of accouts under Company Law, records for VAT, service tax, income tax, PF, ESIc, Minutes and registers
• Registration under various statues
• Computation and advance payment of tax
• Inter branch reconciliation
• Ensuring issuance of TDS certificates
• Employee and director entitlements
• Seeking opinions and advice in specfic cases (Service tax)
• Alerts and compliance on changes in various statutes
• New Company formation :procedural work
• Listing and guarding safety locker
• Developing a rapport with statutory bodies
• Planning for directors remuneration in consultation with Directors and consultants

Reporting to: CFO, Direxions
Educational Qualifications: Graduation with a first class. Post Graduation / CA / MBA Finance would be an added advantage.
Skills Required: Excellent communication/analytical skills, excellent computer skills.
Experience: 8 - 10 years in the industry with at least 3 - 4 years of supervisory experience.

7. GM - Operations Manager Location: MumbaiJob Profile

1. Service Delivery:
1. Responsible for delivery of service – ensuring smooth operations, execution and results. Focus on client SLAs and ensuring consistent and high service levels
2. Enable achievement of Mumbai branch targets and drive the team to deliver, through regular tracking of billings and collections on all accounts.
3. Responsible for closely monitoring delivery costs, efficiency, productivity, overheads and resource requirements and by also implementing measures to increase productivity.
2. Operations:
1. Setting systems & processes, optimizing processes and upgrading them when required. 
2. Maintain operational standards and the efficiency of the branch by monitoring and reviewing procedures and ensuring compliance with the Quality Management System and statutory & requirements
3. Resource Planning
4. Monitoring/coordinating Infrastructure (Training, recruitment, tech). Ensuring necessary infrastructure is available and maintained to facilitate smooth business activity. Liaise with support functions Admin, IT to manage the same.
3. People management
1. Maintain and manage adequate staffing/productivity through effective recruitment, training and reviews (daily/weekly/monthly)

Building and maintaining profitable relationships with business partners & major vendors.
Reporting to: COO
Leading:
Educational Qualifications: MBA (specialization in Marketing / Operations) .
Skills Required:

• A strong personal drive and positive, can-do will-do attitude
• An excellent ambassador for the company who will handle him/herself in a professional manner
• Ability to oversee and anticipate the needs of a complex marketing services operations
• Fluent oral and written communications skills, and the executive poise to present formally to senior management audiences
• Refined problem-solving skills to develop practical solutions
• Team-oriented, collegial personality with sensitivity and tact
• Entrepreneurial initiative

Resourcefulness and willingness to shoulder responsibility in an high demanding work environment
Experience (Where): Recent experience at a BPO, marketing services agency or any other service organization for at least 4 –5 years at managerial level. 
Experience (Years):A total work experience of 8-12 years, with atleast 4 - 5 years of managerial experience, in the areas of sales, business management, operations, service delivery etc.

8. Junior CopywriterLocation: Mumbai

If you are spunky with ideas, good with vocabulary and passionate about long copy, this may just be your calling. Graduates with or without experience are welcome to apply. Please note that you will be working on direct mailers, leaflets, emailers, audio-visuals, flip charts, brochures and other such powerful tools of direct marketing communication. This basically means that you must possess an eye for detail and the smartness to realize that your writing is not just measurable, but also extremely personal. In return, you will get the opportunity to work on a portfolio of enviable brands, the freedom to expand your creative talents and the incentives to keep you smiling at work. So do write in with your resume and some pieces of work.

If you are interested in any of the above openings, send your resume to mupadhyay@direxions.com. Apart from the above vacancies, we are always open to considering achievers and professionals who have a passion for direct marketing, loyalty and CRM in India. Please send us your resume with a cover note explaining how you can contribute to our efforts at hrd@direxions.com . We will contact you if we have a suitable position for your competency.