Location: Mumbai and DelhiPositions: 1 for each locationJob Profile

• Service the below-the-line marketing needs of a group of clients of the organization.
• Achieve revenue targets set for the year.
• Supervise the working of the AEs and Sr. AEs working on the account, ensuring that they deliver the results expected by the client and the organization.
• Create and track an annual marketing plan for each client and ensure that these plans are fully executed without any glitch.
• Help the AEs finalize the appropriate creative direction for client briefs and follow-up with the creative team till the final output is in line with clients needs/ standards.
• Track the billing and outstanding position of various clients and ensure that payments are received on time.
• Handle the clients marketing problems and provide innovative, cost-effective and result-oriented solutions.
• Groom and develop the AEs working under them to be effective client servicing personnel.
• Be a knowledge repository for clients and agency s processes.
• Possess a thorough knowledge of clients customers profile and behaviour.

Reporting to: AD, Direxions
Educational Qualifications: Graduation with a first class. MBA in Marketing would be an added advantage.
Skills Required: Presentation, analytical, negotiation & team building skills, commercial orientation, process orientation, should have handled DM and/ or loyalty in an agency or client set-up.
Experience: 6 to 8 years in a DM/ Consultancy/ Ad agency

Location: MumbaiPositions: 5 Location: MumbaiPositions: 1Job Profile

Current openings       Role Reference # Major Responsibilities Qualifications   Launch Lead/Project Manager(2) Reports into Head of Operations   PM-01 Project Management and Delivery of all sponsor launch activities across Coalition CS, Marketing, Store and Sponsor Ops, IT, Training, Finance etc. Work with the partner teams to Integrate Maxit into partner’s organization. Plan and execute communications plan, Risk Mitigation and Issues Resolution strategies affecting program launch Lead post launch assessment and transition to CS account team 5+ year of project management experience and proven project management skills (e.g. Agency “traffic” role) Excellent communication, collaboration and relationship building skills Ability to multitask and handle a number of priorities Ability to get things done in a matrix environment where success strongly depends on ability to influence outcomes Excellent understanding of loyalty Is resourceful, quick to establish credibility and is a strong problem solver    Account Director, Loyalty    CL-03 Work with prospective partners to create value proposition that will help new partners achieve their business objectives while driving revenue growth for Maxit Key day-to-day relationship management with partners Creating and implementing the overall Partner account strategy General Management - strategy planning, business development, key account planning and management, financial oversight, marketing planning and operations oversight Collaborate with and/or manage cross functional teams of key stakeholders across  Maxit/LoyaltyOne Delivering strategic market solutions to acquire, lift, shift, and retain customers leveraging various marketing channels   7-10 years in business development and account management Proven relationship management skills at “C” level of the organization Financial acumen, thought leadership Retail Industry expertise, loyalty marketing experience      Account Manager   BA-02 Analyze multiple internal data sources to deliver timely and accurate collector and financial insights that support stated business objectives Perform quantitative and qualitative evaluation of marketing initiatives against stated objectives; provide brief analytical services for advanced analytic projects  Deploy best practices in measurement and analytical methodology Ability to manage and prioritize data requests and partner queries  Support campaign planning, execution and analysis  Support the development and execution for coalition and partner loyalty metrics Establish collaborative working relationships with Marketing, Operations, Analytics and Finance Actively participate in training initiatives and your personal development plan, including sharing learning across relevant teams Proactively highlight opportunities to develop or enhance existing tools and processes    Bachelor's or Masters Degree in Business, Economics, Statistics, Mathematics, or other Quantitative Applied Science preferred Minimum of 2 years of directly related work experience in reporting and quantitative analysis Experience in SAS, SQL (having the ability to create code and query data), Microstrategy and Alterian is preferred; Strong understanding of Statistics and Marketing principles and applications Demonstrated knowledge and experience with relational database techniques Strong interpersonal skills to build relationships with internal groups and external clients Excellent problem solving skills Preference will be given to candidates who have worked in a marketing or client facing role   Current openings       Role Reference # Major Responsibilities Qualifications   Senior Manager Finance / Financial Controller   FM-04   Responsible for Corporate Governance, organizing and conducting all statutorily required meetings including directors meetings, annual general meetings and extraordinary meetings Responsible for treasury functions including: Preparation, review and monitoring of cash flow forecast to ensure that adequate funds are available for day to day business operation Investment of excess operating cash Reserve analysis   Responsible for overseeing payroll including: Implementing payroll and compensation policies, monitoring and tracking of receipts submitted against payroll allowances, reviewing the monthly payroll file prior to submission  to the payroll provider Ensuring that deductions are correctly calculated and applied, and timely deposit of withholdings including income taxes, provident fund and profession tax Chartered Accountant with a minimum of 10 years work experience including experience working with a Multinational Corporation Strong knowledge of the Indian Companies Act, Income Tax Act, Service Tax Act, IFRS, Indian GAAP Knowledge of PeopleSoft preferable Minimum 5 years management or supervisory experience Current openings       Role Reference # Major Responsibilities Qualifications   HR Executive   HR-05 Provide expert advice in coach and counsel people leaders through a variety of topics including performance management, progressive discipline, terminations and other issues related to policy and employment law Provide HR best advice, service and support to the people leaders and associates that enable talent and business strategies Conduct preliminary screening interviews on behalf of the business with applicants to evaluate potential candidates and gather information regarding availability, interest level, salary range, skills and qualifications, education, experience and training Manage the pre-employment process including running, monitoring and tracking all background checking activities Source appropriate candidates through a variety of cost effective sources, generate constant candidate flow independently, and source /track via automated electronic tools. Sources include networking, cold calls, social media, job boards, referrals, and candidate mining Work with legal counsel (as required) to resolve litigation Conduct confidential investigations for matters including internal fraud, all forms of harassment and individual / team dynamics Lead the reporting of key HR metrics and trends e.g. terminations, progressive discipline, exits and investigation Minimum of  3-5 years of directly related work experience in an HR generalist role Knowledge and good understanding of HR disciplines including Employment Legislation, Learning and Development, Compensation and Staffing; Excellent communicator that understands business needs. Strong understanding of the national recruitment landscape, labour trends and regional / national / international differences for attracting top talent. Other Planned Openings         Business Analyst - Analytics   BA-06 Provide expert analytical solutions to partners for program effectiveness Develop data requirements and measurement plans Collect, integrate, analyze and interpret business data to provide actionable recommendations for improving effectiveness of the Loyalty program for the sponsor Conduct periodic 3rd party industry research and competitive analysis that may influence forecasts and variances   Technical skills: expect knowledge of Excel, Access, SAS, SQL, Microstrategy, data warehouse and analytics systems Exposure to both quantitative and qualitative consumer research techniques Business Skills: highly analytics, understands marketing and loyalty programs, able to interpret research and extract insights, communicates a compelling summary of findings to contribute to results How to Apply: Referrals must apply to TopTalent@loyalty.com Indicate the reference number in the subject line of the email Indicate the name of the referee (person who referred them)

Location: MumbaiPositions: 2 Job Profile

1. Proficient with PHP and PHP OOPS & MySQL
2. Should understand Indexing, Performance enhancement on MySQL
3. Should have worked with jQuery, AJAX
4. Should be proficient with HTML/JS, XML, SOAP
5. Experience with Drupal would be an advantage
6. Should have experience with source control tools viz. SVN
7. Good with Data Structures and Algorithms
8. Knowledge of Oracle & MSSQL will be an added advantage.
9. Added advantages skills / exposure.
10. Prior experience in a marketing / advertising agency.

Reporting to: Team Leader
Educational Qualifications: MCA, MCS, (Comp. Science)
Experience : 2-3 years.

Location: MumbaiPositions: 1 Job Profile

1. To negotiate and procure gifts, services, reward items and promotional offers for the catalogues of RedBox Rewards
2. To be upto date on a real time basis of various reward options, brands,  manufacturers of reward and gift items
3. To be aware of and constantly update oneself of the market operated prices of the various items that are identified for sourcing
4. To be able to get the best pricing and payment terms for the various products and services for the company
5. To be able to strike innovative deals with value added top-ups, delivery options, model upgrades, servicing etc.
6. Ensure all necessary documentation (MOU / NDA / Agreements / Empanelment forms, etc are in place).
7. Maintain a vendor / partner updated file for office visibility and matrix to be developed for clear visibility on vendor business for potential negotiations on better margins.
8. To streamline process of sourcing items, etc by getting updated catalogue items on time with high res images / product descriptions and T&Cs.
9. To troubleshoot with vendors wherever there is a client escalation of faulty products, service issues or delivery issues
10. Manage vendor payments prudently basis available cash flow

Reporting to: Sr. Manager – Buying Operations
Leading: A Project Executive
Educational Qualifications: Bachelor's Degree in any discipline; post graduate diploma in materials management will be an added advantage
Skills Required: Negotiation skills, commercial skills, documentation skills, Excel skills
Experience (Where): Buying –preferably in a teleshopping network or rewards management company
Experience : 2-4 years.
Special Requirements for Position: Willingness to complete tasks on daily basis and complete proper paper work including contracts with vendors
Required to Join By: Immediately
Contract Duration: Full Time
Career Growth: Sourcing Head
Remuneration: Rs.4 – 5 lakhs with a variable linked to business generated (% value of savings generated)
Closing Date for Search: end of 15,Feb 2012
Issuing Authority for this Requirement: N. Ram, COO

Location: MumbaiPositions: 1 Job Profile

• Maintaining excellent rapport with all the layers of client organization.
• Guiding a team of Account Executives.
• Handling multiple client accounts and delivery of revenue.
• Delivering accounts business targets.
• Delivering on service levels as per agreement(SLA with clients)
• Identifying and developing new business opportunities within the current client portfolio.
• Responsible for achieving quarterly billing and collection targets
• Responsible for collection of dues from the clients within the due time.

• Responsible for adhering to ISO processes.
• Getting under the skin" of the brands that you work on and strategising to provide relevant marketing solutions for the brands under your custody
• Understanding the target audiences through analysis of transactional and profile data
• Ideating, conceptualizing and executing marketing campaigns including acquisition, activation and retention campaigns for various clients
• Meticulous project management and follow-up
• Conceptualizing and creating relevant events and feet on street campaigns for the brands you are working for
• Designing communications in print, web and mobile including executing e-mail and SMS campaigns
• Tracking response to campaigns and analyzing ROI for learning and further fine tuning
• Identifying and coordinating with external vendors and service providers including printers, event and promotion agencies, gift vendors etc.
• Tracking competitor response and activity for the brands you are working for
• Being aware of and keeping track of various happenings and responses in the specific categories that you are working for
• Being commercially aware and being cost conscious to track profitability of the various tasks executed by you

Reporting to: Client Servicing Director, Direxions
Educational Qualifications: Graduation with a first class. MBA in Marketing would be an added advantage.
Skills Required: Excellent communication, concept driver, marketing and advertising acumen
Experience (Where): Media Ad-sales Experience in a media house, with hands on digital media knowledge ; 4 years in the industry with at least a years of supervisory experience in client servicing departments of ad agencies.

Location: Mumbai and DelhiPositions: 1 for each locationJob Profile

• Maintaining excellent rapport with all the layers of the client organization
• Delivering accounts business targets
• Delivering on service levels as per agreement (SLA with clients)
• Identifying and developing new business opportunities within the current client portfolio
• Responsible for achieving quarterly billing and collection targets
• Responsible for collection of dues from the clients within the due time
• Responsible for adhering to ISO processes
• Getting under the skin" of the brands that you work on and strategizing to provide relevant marketing solutions for the brands under your custody
• Understanding the target audiences through analysis of transactional and profile data.
  
• Ideating, conceptualizing and executing marketing campaigns including acquisition, activation and retention campaigns for various clients.
  
• Meticulous project management and follow-up
• Conceptualizing and creating relevant events and feel for the street campaigns of the brands you are working for
• Designing communications in print, web and mobile including executing e-mail and SMS campaigns
• Tracking response to campaigns and analyzing ROI for learning and further fine tuning
• Identifying and coordinating with external vendors and service providers including printers, event and promotion agencies, gift vendors etc
• Tracking competitor response and activity for the brands you are working for
• Being aware of and keeping track of various happenings and responses in the specific categories that you are working for
• Being commercially aware and being cost conscious to track profitability of the various tasks executed by you

Reporting to: Client Servicing Director, Direxions
Educational Qualifications: Graduate or Post Graduate
Skills Required: Excellent communication, concept driver, marketing and advertising acumen Experience (Where): Media Ad-sales Experience in a media house, with hands on digital media knowledge

Job Details

Position: Copy Supervisor - English (Opening -1)

Location: Mumbai, Andheri East

Job Profile/Description: Copy writing

Qualifications:

1. Post Graduate in English Literature/ Journalism. However, in evaluating candidates, we will not go strictly by educational qualifications. If you can demonstrate to us that you have the abilities we are looking for, then your educational qualifications (or the lack of it) will not be a hindrance.
2. A strong command over the English language, especially written, is a must.

Experience: Not less than 4-5 years in the Direct marketing and advertising industry, as a full-time. Working on well known brands. Definitely needs to have spent at least 2 years in agencies focussing on direct marketing, one to one communication, and loyalty marketing

Other/Special Requirements: 1. willing to work smart, fully hands-on, as a thinking team member and on more than one account/brand.
Note: Only those passionate about direct marketing and creative communication that measures results may apply please!

Remuneration: Competitive & commensurate with experience & required skill sets

Email Id: hrd@direxions.com

 

Location: MumbaiPositions: 1 Job Profile

1. Position Summary
• Will be responsible for management of group of client accounts and delivery of revenue.
• Will be responsible for recruiting, training and development of subordinates in his/her team.
2.Principal Accountabilities
What are the major responsibilities of this position?

• Strategic

o Is responsible for developing a road map for each client and guide the team to achieve the milestones in the roadmap.

• Operational

o Maintains excellent rapport with senior management personnel of the clients.
o Builds one to one rapport with his/her team members.
o Delivers accounts business targets.
o Delivers on service levels as per agreement(SLA with clients)
o Identifies and develops new business opportunities within the current client portfolio.
o Is responsible for achieving quarterly billing and collection targets
o Participates in professional forums.
o Is responsible for monitoring the collection of dues from the clients.
o Is responsible for training the team members in ISO processes

3. Educational Qualifications and Experience

What critical knowledge and competencies are needed to successfully perform this position
• Graduation in any stream with a first class.
• MBA in Marketing would be an added advantage.
• Experience- 8 - 12 years in industry with atleast 3 – 4 years of supervisory experience in client servicing departments of ad agencies/brand management role.
• Proficient in Computer Skills.

4. Competencies
What are the skills, knowledge and abilities required for successful performance of the job?

• Develops Winning Strategies

o Translates business strategies to clarify direction for self/team and gauges impact on current plans.
o Actively seeks to understand competition and tracks business intelligence.
o Actively tracks emerging technology trends

• Builds & Leverages Relationships

o Shares critical expertise and knowledge to support team
o Ensures role clarity and supports colleagues and collaborates with them to achieve targets
o Actively encourages different view point and perspectives
o Creates a positive team environment through cooperation
o Develops & maintains key external relationships to drive business development

• Exhibits Innovation

o Assesses information from different angles and various sources to discover the root cause of the issue.
o Uses an appropriate balance of intuition and facts to make good judgment.
o Identifies a number of ways to do things differently with value addition.

• Collaborates Effectively

o Shares critical expertise and knowledge to support team in ensuring targets are achieved.
o Should be a good team player.

• Communicates Effectively

o Ability to executive the company's key priorities as set from time to time.
o Adapts a communication style to suit the audience.
o Uses persuasion to gain agreement.
o Good listening skills.

• Focuses on Customer and Client.

o Builds partnerships with customers to secure long-term advantages.
o Seeks out and acts on both internal and external client feedback.
o Tailors solutions (systems, models) to provide the best client experience.

• Demonstrates Personal Excellence

o Shows personal determination
o Is optimistic in changing circumstances
o Treats others with respect at all times
o Continually seeks to learn from feedback
o Stays calm under pressure
o Adapts to changing situations and understand how his own behavior impacts others.
o Builds trust in others
o Is reliable and consistent
5.Contacts

Who (internal/external) does this position interact with on a regular basis to perform this role? How often and for what purpose?
• Internal-

o Client Servicing Team.
o Creative Team
o Interactive Team
o Data Center Team
o Red Box Team
o Accounts Team
o Fulfilment Team
o Contact Center Team o Branch Heads
o Management Committee members.

• External

o Clients
o Vendors
o Prospective Clients.
o Service Providers
o Partners.

Department: Client Servicing
Reports to: COO

Job Details

Position: Sr. Manager HR

Location: Mumbai,

Job Profile/Description:

1. Position Summary

• The candidate will be responsible for coordinating the implementation of people-related services, policies, and programs through Human Resources staff; reports to the CFO and assist and advises company managers about Human Resources issues. Prepare and follow budgets for personnel operations.

2. Principal Accountabilities What are the major responsibilities of this position?
. HR Planning and strategy

• Administer compensation, benefits and performance management systems, and safety and recreation programs.
• Provide current and prospective employees with information about policies, job duties, working conditions, wages, and opportunities for promotion and employee benefits.
• Analyse training needs to design employee development, language training and health and safety programs
• Prepare personnel forecast to project employment needs. Development of the Human Resources department
. Performance evaluation systems

• Analyse and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements
• Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
Financial reporting on HR metrics

• Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
• Negotiate bargaining agreements and help interpret contracts
• Develop and/or administer special projects in areas such as pay equity, savings bond programs, day-care, and employee awards
• Contract with vendors to provide employee services, such as food service, transportation, or relocation service.
• Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation and employee relations.
Other deliverables
• High level recruitment

3. Educational Qualifications and Experience

What critical knowledge and competencies are needed to successfully perform this position
• MBA/Human Resource or equivalent with a first class degree.
• Minimum 6-8 years experience preferably with relevant experience in similar industry.
• Proficient in Computer Skills.
4. Competencies
What are the skills, knowledge and abilities required for successful performance of the job?
• Excellent communication skills and leadership qualities
• Must be a good initiator and possess good negotiation skills.
• Proactive, Interpersonal Skills, Excellent analytical and presentation skills.
• Must be a creative thinker and good team player.

Must have

• Strong credibility and principles (integrity, business ethics etc)
• Statutory knowledge on salaries, HR policies,
• Strong on spreadsheets and quantitative reporting
• MBA in HR from good school (maybe tier 1, or 2 at best)

5. Contacts
Who (internal/external) does this position interact with on a regular basis to perform this role? How often and for what purpose?

• Internal-
o Client Servicing Team.
o Creative Team
o Interactive Team
o Data Center Team
o Red Box Team
o Accounts Team
o Fulfilment Team
o Contact Center Team
o Branch Heads
o Management Committee members.

• External

o Vendors
o Service Providers
o Partners.

Department: HR
Reports to: MD

Job Details

Position: Data Centre Operation Manager

Location: Mumbai, Andheri East

Position Summary: Will be responsible for entire Data Center Operations

Principal Accountabilities

• Operational
• Data Processing, Clean-up, de-dups, Mail Merge, creating and sending of transactional Statement.
• Working experience of any Data Base like Oracle, MS Sql
• Managing Databases and security of the data
• IT Vendor management – negotiations, vendor evaluation, Making Purchase Order and Billing.
• Software installation / configuration.
• Co-ordinating with Software team (internal and external) for existing & new projects
• Ownership of jobs / projects are completed as per the timeline
• Coordination with different department

Educational Qualifications and Experience

• Graduation in any stream

Competencies

Experience: Minimum 10 to 15 years of experience in managing data center (EDP), data processing, managing Team.
Remuneration: Competitive & commensurate with experience & required skill sets
Contacts

• Internal
• Client Servicing Team.
• Creative Team
• Interactive Team
• Data Center Team
• Red Box Team
• Accounts Team
• Fulfilment Team
• Contact Center Team
• Branch Heads
• Management Committee members.

Email Id: hrd@direxions.com